{"id":635,"date":"2025-10-15T12:49:17","date_gmt":"2025-10-15T10:49:17","guid":{"rendered":"https:\/\/endimade.com\/refund-policy-and-license-terms-digital-products\/"},"modified":"2026-02-11T15:08:49","modified_gmt":"2026-02-11T14:08:49","slug":"refund-policy-and-license-terms-digital-products","status":"publish","type":"page","link":"https:\/\/endimade.com\/en\/refund-policy-and-license-terms-digital-products\/","title":{"rendered":"Refund Policy and License Terms \u2014 Digital Products"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"635\" class=\"elementor elementor-635 elementor-275\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ca5e910 e-flex e-con-boxed e-con e-parent\" data-id=\"6ca5e910\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56942279 elementor-widget elementor-widget-text-editor\" data-id=\"56942279\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"646d6c3b-c0f2-43c3-825b-f61bb5c743b4\" data-message-model-slug=\"gpt-5-2\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<h1 data-start=\"283\" data-end=\"341\">Refund Policy and License Terms \u2014 Digital Products<\/h1>\n<h6 data-start=\"342\" data-end=\"388\">Last updated: 15 October 2025<\/h6>\n<h6 data-start=\"390\" data-end=\"591\">This policy applies to all digital products sold on endimade.com (PDF files and online video courses). Please read it together with our Terms &amp; Conditions and Privacy Policy. <\/h6>\n<hr data-start=\"593\" data-end=\"596\">\n<h2 data-start=\"598\" data-end=\"620\">1. Delivery and Access<\/h2>\n<h6 data-start=\"622\" data-end=\"700\">Products are delivered exclusively in digital form through your user account.<\/h6>\n<h6 data-start=\"702\" data-end=\"724\">For content protection purposes:<\/h6>\n<ul data-start=\"725\" data-end=\"897\">\n<li data-start=\"725\" data-end=\"772\">\n<h6 data-start=\"727\" data-end=\"772\">download links may expire after 7 days,<\/h6>\n<\/li>\n<li data-start=\"773\" data-end=\"826\">\n<h6 data-start=\"775\" data-end=\"826\">the number of downloads may be limited (3 attempts),<\/h6>\n<\/li>\n<li data-start=\"827\" data-end=\"897\">\n<h6 data-start=\"829\" data-end=\"897\">files may contain visible or invisible watermarks (e.g., your email address or order number).<\/h6>\n<\/li>\n<\/ul>\n<h6 data-start=\"899\" data-end=\"962\">An account is created automatically at checkout.<\/h6>\n<hr data-start=\"964\" data-end=\"967\">\n<h2 data-start=\"969\" data-end=\"983\">2. License<\/h2>\n<h6 data-start=\"985\" data-end=\"1115\">Your purchase grants you a personal, non-exclusive, and non-transferable license to use the materials solely for your own, non-commercial purposes.<\/h6>\n<h6 data-start=\"1117\" data-end=\"1127\">You may not:<\/h6>\n<ul data-start=\"1128\" data-end=\"1320\">\n<li data-start=\"1128\" data-end=\"1172\">\n<h6 data-start=\"1130\" data-end=\"1172\">share or resell the files\/videos,<\/h6>\n<\/li>\n<li data-start=\"1173\" data-end=\"1205\">\n<h6 data-start=\"1175\" data-end=\"1205\">publish them online,<\/h6>\n<\/li>\n<li data-start=\"1206\" data-end=\"1249\">\n<h6 data-start=\"1208\" data-end=\"1249\">remove watermarks or security protections,<\/h6>\n<\/li>\n<li data-start=\"1250\" data-end=\"1320\">\n<h6 data-start=\"1252\" data-end=\"1320\">use the materials to conduct classes or workshops without a separate license.<\/h6>\n<\/li>\n<\/ul>\n<h6 data-start=\"1322\" data-end=\"1433\">A Commercial or Teaching License is valid only if it has been explicitly purchased as an additional option.<\/h6>\n<hr data-start=\"1435\" data-end=\"1438\">\n<h2 data-start=\"1440\" data-end=\"1472\">3. Refunds and Right of Withdrawal<\/h2>\n<h6 data-start=\"1474\" data-end=\"1619\">In accordance with regulations concerning digital content, the right of withdrawal does not apply once downloading or streaming of the product has begun.<\/h6>\n<h6 data-start=\"1621\" data-end=\"1701\">This means that after the first download or access, the sale becomes final.<\/h6>\n<h6 data-start=\"1703\" data-end=\"1790\">If you experience technical issues, please contact us &#8211; we will assist you in restoring access.<\/h6>\n<h6 data-start=\"1792\" data-end=\"1844\">A refund may be considered only in the event of:<\/h6>\n<ul data-start=\"1845\" data-end=\"1978\">\n<li data-start=\"1845\" data-end=\"1877\">\n<h6 data-start=\"1847\" data-end=\"1877\">non-delivery due to our fault,<\/h6>\n<\/li>\n<li data-start=\"1878\" data-end=\"1915\">\n<h6 data-start=\"1880\" data-end=\"1915\">a duplicate charge,<\/h6>\n<\/li>\n<li data-start=\"1916\" data-end=\"1978\">\n<h6 data-start=\"1918\" data-end=\"1978\">an evident technical error that we are unable to remedy.<\/h6>\n<\/li>\n<\/ul>\n<hr data-start=\"1980\" data-end=\"1983\">\n<h2 data-start=\"1985\" data-end=\"2000\">4. Abuse<\/h2>\n<h6 data-start=\"2002\" data-end=\"2177\">Sharing account credentials or files, mass downloading, removing security protections, or filing unjustified chargebacks may result in license revocation and suspension of access without refund.<\/h6>\n<hr data-start=\"2179\" data-end=\"2182\">\n<h2 data-start=\"2184\" data-end=\"2202\">5. Updates<\/h2>\n<h6 data-start=\"2204\" data-end=\"2310\">We may introduce corrections and updates to the files. The most current version may be available in your \u201cMy Account\u201d section. <\/h6>\n<hr data-start=\"2312\" data-end=\"2315\">\n<h2 data-start=\"2317\" data-end=\"2330\">6. Contact<\/h2>\n<h6 data-start=\"2332\" data-end=\"2405\">For questions regarding access, refunds, or licensing:<br data-start=\"2385\" data-end=\"2388\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2388\" data-end=\"2405\">info@endimade.com<\/a><\/h6>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy and License Terms \u2014 Digital Products Last updated: 15 October 2025 This policy applies to all digital products [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-635","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/endimade.com\/en\/wp-json\/wp\/v2\/pages\/635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/endimade.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/endimade.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/endimade.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/endimade.com\/en\/wp-json\/wp\/v2\/comments?post=635"}],"version-history":[{"count":1,"href":"https:\/\/endimade.com\/en\/wp-json\/wp\/v2\/pages\/635\/revisions"}],"predecessor-version":[{"id":637,"href":"https:\/\/endimade.com\/en\/wp-json\/wp\/v2\/pages\/635\/revisions\/637"}],"wp:attachment":[{"href":"https:\/\/endimade.com\/en\/wp-json\/wp\/v2\/media?parent=635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}